Policies

YumeToys Policies

Privacy Policy

We value your privacy. All personal information collected on our site is kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. We use your information only to process orders and provide a personalized shopping experience.

Shipping Policy

Processing Time: Orders are processed within 1–3 business days.

Shipping Methods: We offer standard and expedited shipping options.

Tracking: A tracking number will be provided once your order ships.

International Shipping: Available to select countries; customs fees may apply.

Return & Refund Policy

We offer a 30-day money-back guarantee. If you're not satisfied with your purchase:

  • Contact us within 30 days of delivery.
  • Items must be in original condition.
  • Refunds are issued to the original payment method.
  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Terms & Conditions

By using our website, you agree to our terms:

  • All content is for informational purposes only.
  • We reserve the right to modify prices, policies, and product availability at any time.
  • Unauthorized use of our content or products may result in legal action.

Payment Policy

We accept major credit cards, PayPal, and other secure payment methods. All transactions are encrypted and secure.

Contact Information

For questions or concerns, contact us at:

  • Email: Please use our Contact Us form.  We'll respond as soon as possible.
  • Hours: Monday–Friday, 9 AM–5 PM CST